Underwood Surgery

139 St. George's Road, Cheltenham GL50 3EQ

GP Partners

  • Dr Robin Hollands MBBS. MRCGP.DRCOG.Dip.Occ.Med.
  • Dr Ann Murphy MB.Ch.B. MRCGP.DRCOG
  • Dr Mark Jackson B.Sc.MBBS.MRCGP.DRCOG.DCCH.AKC
  • Dr Kate Philpot MB.Ch.B.DRCOG
  • Dr Mike Skene MC.CH.B (Hons) MRCGP

GP Assistants

  • Dr Jennifer Hollands MBBS MRCGP
  • Dr Tabitha Winnifrith MBBS MRCP MRCGP
  • Dr Hayley White MB BCh MRCGP

Practice Manager

  • Fred Whalley

Mr Whalley is the manager for the Practice and he may be able to help you with any administrative or non-medical aspects of your health and treatment. He is also available to discuss any suggestions or complaints. A suggestion box is available in the entrance Hall.

Reception Staff

Our Reception Staff are here to help you. When telephoning for medical attention our Reception Staff may ask for a few details. The doctors have asked them to make these enquiries so that they can help you in the most appropriate way. Our Reception Staff have undertaken special training and always respect patient confidentiality.

Practice Nurses

  • Liz Bennett, Fran Knight, Sue Foster and Linda Hume are Practice Nurses.
  • Julia Rose is a Phlebotomist

They are available by appointment for various treatments, health promotion advice and screening, including smears, and vaccinations.

When booking an appointment with a Practice Nurse, our Reception Staff may need to ask you the reason for an appointment in order to determine how much time to allocate. Consultations are by appointment.

District Nurses

  • Lead Mrs Gill Fillingham.

District nurses assess, plan and manage the care of sick and disable patients of all ages in the patient's own home, general practices and residential nursing homes and also provide support for their carers.

Individual care is planned, and advice on further help or services is given including health education. Anyone at home can self-refer to this service. They have a close liaison with the Hospital, GPs, the local hospice and other specialized services.

They administer drugs, give injections, dress wounds, take blood samples and give personal care.

The district nurses are in regular contact with the Practice and can be contacted on Tel 01242 250577 on weekdays. 08454 220220 in Out of Hours.

Health Visitors

They operate out of Hester's Way Resourse Centre and are usually available by telephone on Tel 01242 512991 on weekdays.

Health visitors are qualified nurses and have additional training in child health and development, will monitor your child's growth and development, answer any child health queries and help mothers to cope with children under five, advising on things like hygiene, safety, feeding and sleeping. They also co-ordinate child immunisation programmes and organise special clinics or drop-in centres.

Health visitors can also provide you with help and information regarding such issues as emotional problems, relationship difficulties, family planning and health problems and advise on healthy eating, keeping warm and getting the right exercise.

Midwife

  • Nadia Muller

Nadia is our community midwife. She runs clinics at the Surgery, at the hospital and makes home visits.

Registrars and Medical Students

The Underwood Surgery is a Training Practice. The Surgery will thus often have Registrar/Foundation Doctors working in the team. These are experienced doctors completing their training.

There may be Community students attached to the Surgery.

Registrars are required to video some of their consultations as part of their training. Our Registrars video at the Main Surgery on Tuesday Mornings. If a video Surgery is being run you will be informed of this when you make an appointment, and when you arrive at the Surgery.

You will asked to sign a consent form before and after the consultation and the Practice will understand if you feel that you do not want your consultation videoed. However please note that all videos are kept confidential and are destroyed when no longer required. It helps Registrars' training if you can agree to be videoed on a Tuesday morning.

Medical students also occasionally visit the Surgery. They find it useful for their training to see patients with unusual conditions or signs.