We are a family Medical Practice with 10,000 patients in Cheltenham, Gloucestershire. This website provides information for patients and prospective patients.
If you are interested in registering then please visit the practice ensuring that you bring with you the proof of identity as listed on the Registration page
This website can be read like a book by clicking the turn page icon at the bottom to help those reading this on a smart phone or tablet computer.
ONLINE BOOKING AND REPEAT PRESCRIPTION SERVICE
The Surgery would like to encourage more patients to use our Online Service. You can now book available appointments and check/request your repeat prescriptions 24 hours a day on any computer webbrowser. You can also amend your personal details.
To use the SystmOnline service, you will need to come to the Underwood Surgery to request a user name, password & a Guide for Patients. You cannot register for this service online because your identity needs to be verified.
If you have an apple device then you might want to click on the badge below to download the application for Apple iOS.
If you are travelling abroad and need advice or vaccines, please click here
IMPORTANT INFORMATION CONCERNING NHS ANONYMOUS ACCESS TO PATIENT RECORDS
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so we can see what has worked best. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone. How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.
You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, ask the practice in writing to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law, (for example, if there is a public health emergency). For more information select one of the following downloads
PATIENT PARTICIPATION GROUP / SURVEY
In conjunction with our Patient Participation Group, earlier this year we carried out surveys at our main branch and at our branch at the University Medical Centre.
If you would like to see a report of the activity of the Patient Participation Group and a discussion of the survey and action plan, please click here:
We are still looking to recruit more members to our Patient Participation Group, so if you are interested, please email us on: firstname.lastname@example.org
We have a large waiting room and car park with disabled spaces and a bicycle park.
This website is provided for information only. No claims are made of accuracy or validity, and no responsibility will be taken by the author for events arising from the use of information provided... (Read more)