Underwood Surgery

139 St. George's Road, Cheltenham GL50 3EQ


We are a family Medical Practice with 10,000 patients in Cheltenham, Gloucestershire. This website provides information for patients and prospective patients.

If you are interested in registering then please visit the practice ensuring that you bring with you the proof of identity as listed on the Registration page

Smoking cessation

If you are currently smoking, this is a reminder that the surgery is very keen to try and help you to stop smoking. If you are really keen to stop then you can make an appointment to see one of our nurses for a series of consultations to help you stop smoking, at which time she can help you with nicotine replacement therapy, etc. This service can sometimes be busy so you may have to go on to a waiting list, but we will eventually contact you.

Alternatively you can ring 0300 421 0040 for advice or visit the following website for information concerning other ways of getting help to stop: www.stopsmokingglos.nhs.uk.

If you are now smoking e-cigarettes or have stopped smoking then please let us know and we will update your records.

Online Booking and Repeat Prescription Service

The Surgery would like to encourage more patients to use our Online Service. You can now book available appointments 24 hours a day and check/request your repeat prescriptions 24 hours a day on any web browser or using the apps below. You can also amend your personal details.

For more information on registering for Systm Online or logging in please visit our Systm Online Page

SystmOnline has mobile apps for iOS and Android users.
Click the badges below to download them:

iOS App Store Google Play (Android Store)

Travel Advice

If you are travelling abroad and need advice or vaccines, please visit our travel advice page to find out more.


If you care for somebody then please note that we have lots of information in our waiting room which may be helpful to you - alternatively click on the links below. If you register as a carer with us then we can provide additional support; let a receptionist know and we can make a note on your record. It would be useful to know who you are caring for but you don't have to tell us.

If you are a carer and register with Carers Gloucestershire then you can receive additional support and even financial help. e.g. emergency support scheme, time out for carers service, Carers Counselling Service.

Patient Participation Group

In conjunction with suggestions from our Patient Participation Group and following national advice we have placed The Friends and Family Test cards for patients to complete at the entrance to the Surgery. This replaces the annual patient survey. It would help the Surgery and the Group if you could anonymously complete one of these.

We are still looking to recruit more members to our Patient Participation Group, so if you are interested, please email us on underwood.reception@nhs.net

[Patient Participation Group Report 2014 - 2015 (.doc)]

Computer Update (I.T)

Please click the download button below for information concerning the Surgery I.T. developments

Statement of Intent 2015 [.doc]

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Register for SystmOnline
Order a Repeat Prescription
Contact the Surgery
Register with the Surgery
Travel Advice

Latest Newsletter

March 2016

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