Underwood Surgery

139 St. George's Road, Cheltenham GL50 3EQ


We are a family Medical Practice with 10,000 patients in Cheltenham, Gloucestershire. This website provides information for patients and prospective patients.

If you are interested in registering then please visit the practice ensuring that you bring with you the proof of identity as listed on the Registration page

Flu Clinics - Adults

If you are eligible and still need a flu vaccination, please contact the surgery to make an appointment. We will be holding catch-up clinics for adults on the afternoons of Monday 23rd November and Monday 30th November. Please contact reception to book a slot. For children who still need a flu vaccination, please see below.

Flu Vaccination for Children

The NHS is providing the Fluenz nasal spray vaccine for children in two age-ranges this year. Children in school years 1 and 2 (with a date of birth between 01/09/2008 and 31/08/2010) and all children aged two, three and four on August 31 2015 (i.e. with a date of birth between 01/09/2010 and 31/08/2013) are eligible to receive it. Please come to one of our children's flu vaccination clinics. These will be held between 2.00pm and 5.30pm on the following Monday afternoons: 9th November, 16th November. You don't need to book - just turn up.

Online Booking and Repeat Prescription Service

The Surgery would like to encourage more patients to use our Online Service. You can now book available appointments 24 hours a day and check/request your repeat prescriptions 24 hours a day on any web browser or using the apps below. You can also amend your personal details.

For more information on registering for Systm Online or logging in please visit our Systm Online Page

SystmOnline has mobile apps for iOS and Android users. Click the badges below to download them:

Travel Advice

If you are travelling abroad and need advice or vaccines, please click here


If you care for somebody then please note that we have lots of information in our waiting room which may be helpful to you. Alternatively click on the hyperlink below. If you register as a carer with us then we can provide additional support; let a receptionist know and we can make a note on your record. It would be useful to know who you are caring for but you don't have to tell us.

If you are a carer and register with Carers Gloucestershire then you can receive additional support and even financial help. e.g. emergency support scheme, time out for carers service, Carers Counselling Service.

Patient Participation Group

In conjunction with suggestions from our Patient Participation Group and following national advice we have placed The Friends and Family Test cards for patients to complete at the entrance to the Surgery. This replaces the annual patient survey. It would help the Surgery and the Group if you could anonymously complete one of these.

We are still looking to recruit more members to our Patient Participation Group, so if you are interested, please email us on underwood.reception@nhs.net

[Patient Participation Group Report 2014 - 2015 (.doc)]

Computer Update (I.T)

Please click the download button below for information concerning the Surgery I.T. developments

Statement of Intent 2015

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Sign in to SystmOnline
Register for SystmOnline
Order a Repeat Prescription
Contact the Surgery
Register with the Surgery
Travel Advice

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[September 2015]

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