Publication Scheme

The Data Protection Act 2018 controls how your personal information is used by organisations, businesses or the government.

The Data Protection Act 2018 is the UK’s implementation of the General Data Protection Regulation (GDPR).

Everyone responsible for using personal data has to follow strict rules called ‘data protection principles’. They must make sure the information is:

used fairly, lawfully and transparently
used for specified, explicit purposes
used in a way that is adequate, relevant and limited to only what is necessary
accurate and, where necessary, kept up to date
kept for no longer than is necessary
handled in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage

There is stronger legal protection for more sensitive information, such as:

race
ethnic background
political opinions
religious beliefs
trade union membership
genetics
biometrics (where used for identification)
health
sex life or orientation

There are separate safeguards for personal data relating to criminal convictions and offences.

Your rights

Under the Data Protection Act 2018, you have the right to find out what information the government and other organisations store about you. These include the right to:

be informed about how your data is being used
access personal data
have incorrect data updated
have data erased
stop or restrict the processing of your data
data portability (allowing you to get and reuse your data for different services)
object to how your data is processed in certain circumstances

You also have rights when an organisation is using your personal data for:

automated decision-making processes (without human involvement)
profiling, for example to predict your behaviour or interests

Underwood Surgery Publication Scheme

Welcome to the Underwood Surgery General Practitioner Publication Scheme. This is a guide to the General Practitioners (who practice together) within the partnership practice Publication Scheme as required by the Freedom of Information Act 2018.

Part I: Introduction

This Publication Scheme is a complete guide to the information routinely made available to the public by the partners at the practice Dr Robin Hollands, Dr Justin Forbes, Dr Tim Davis and Dr Natalie Gray. Dr Kate Philpot, Dr Jennifer Hollands, Dr Tabitha Winnifrith, and Dr Hayley White are salaried GPs at the surgery. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

How much does it cost?

The publications are all free unless otherwise indicated

How is the information made available?

The information within each Class is available in hard copy from:

The Practice Manager
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ
Tel: 01242 580644

Your rights to information

In addition to accessing the information identified in the Publication Scheme you are entitled to request information about Underwood Surgery General Practice under the NHS Openness Code 1995.
The Freedom of Information Act 2018 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
It obliges the General Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
Under the Data Protection Act 2018, you are also entitled to access your clinical records or any other personal information held about you. For this, please contact:

The Practice Manager
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ
Tel: 01242 580644

Feedback

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:
The Practice Manager
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ
Tel: 01242 580644

Part II: Classes of Information

All information at the Underwood Surgery General Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

1. Who we are

Details of the practice, organisational structures, key personnel and how we fit into the NHS

This practice has a local Personal Medical Services contract. The contract is with: Gloucestershire Integrated Care Board. The practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website (www.nice.org.uk) or the Department of Health website (www.doh.gov.uk).
The NHS is a very large part of the public sector. It is possible to find out information about our practice, Gloucestershire Integrated Care Board and other NHS services in your area by using www.nhs.uk. A full list of local General Practices can be found there too. The Underwood Surgery provides general medical services for the geographical area of Cheltenham. The full names of GPs at our practice are listed in the introduction to this publication scheme. The practice also employs:

Administrative / reception staff
Practice manager(s)
Practice nurse(s)

A full list of the services we provide is detailed in Class 2 below.
Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

2. Our services

The range of services we provide under contract to the NHS
This is the range of services we provide:

Baby clinic
Cervical cytology
Child health surveillance
Contraceptive services
Disease management clinics
Immunisations
Minor surgery services

See also our practice leaflet which is available free of charge from:
Reception
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ

Included in our practice leaflet is information on the following:

our practice address(es)
our opening and closing times
the arrangements we have for out of hours cover
the clinical interests of our doctors

Language and translation information: English

3. Financial and funding information

Funding details and charging policies

The Underwood Surgery receives money from Gloucestershire Integrated Care Board according to its contract in exchange for services provided for patients.
The total income received from the NHS before expenses and the sum spent on drugs prescribed by the Underwood Surgery is available on application.
There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice’s affairs.

4. Regular publications and information for the public

Guidance and information leaflets

Information leaflets relating to the clinical services and health services that we provide for patients and the public, and our range of regular publications are freely available at the surgeries, in the reception areas. Alternatively, please contact:
Reception
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ
01242 580644

5. Complaints

Policies, procedures and contacts for complaints
If you wish to make a complaint about any aspect of our service, you should first contact:

The Practice Manager
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ
01242 580644

The complaints policy for our practice can be obtained in hardcopy from:

The Practice Manager
Underwood Surgery
139 St Georges Road
Cheltenham
GL50 3EQ

6. Our policies and procedures

General policies and procedures in use within the practice. These include (but are not restricted to) data protection, prescribing and prescription, zero tolerance and health and safety.
We have policies available on the following:

complaints
confidentiality
data protection
health and safety
removal of patients from the practice list

If you would like a copy, please contact: