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Welcome to the Underwood Surgery General Practitioner
Publication Scheme. This is a guide to the General Practitioners (who practice
together) within the partnership practice Publication Scheme as required by
the Freedom of Information Act 2000. |
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Part I:
Introduction This Publication Scheme
is a complete guide to the information routinely made available to the public
by Dr Clive Timlin; Dr Ann Murphy; Dr Robin Hollands; Dr Mark Jackson; Dr
Kate Philpot; Dr Emma Basker; Dr Jennifer Hollands General Practitioners. It
is a description of the information about our General Practitioners and
Practice which we make publicly available. It will be reviewed at regular
intervals and we will monitor its effectiveness. How much does it cost? How is the information made available? The Practice Manager Some information may
be downloadable from the practice website (www.underwoodsurgery.co.uk) Your rights to information
The Practice Manager Feedback The Practice Manager |
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Part II: Classes of
Information All information at the
Underwood Surgery General Practice is held, retained and destroyed in
accordance with NHS guidelines. Our commitment to publish information excludes
any information which can be legitimately withheld under the exemptions set
out in the NHS Openness Code or Freedom of Information Act 2000. Where
individual Classes are subject to exemptions, the main reasons are e.g. the
protection of commercial interests and personal information under the Data
Protection Act 1998. This applies to all Classes within the Publication
Scheme. The information on this Scheme is grouped into the following broad
categories:
This practice has a
local Personal Medical Services contract. The contract is with:
Gloucestershire Primary Care The practice aims to
follow National Institute for Clinical Excellence (NICE) and National Service
Framework guidelines. Copies of these can also be found on the NICE website (www.nice.org.uk) or the Department of Health website (www.doh.gov.uk). The NHS is a very
large part of the public sector. It is possible to find out information about
our practice, Gloucestershire Primary Care Trust and other NHS services in
your area by using www.nhs.uk. A full list of local
General Practices can be found there too. The Underwood Surgery provides
general medical services for the geographical area of Cheltenham. The full names of GPs
at our practice are listed in the introduction to this publication scheme.
The practice also employs:
A full list of the
services we provide is detailed in Class 2 below. There is a national
NHS Plan that explains how the NHS is changing and sets out how all the
different parts function and work together. A copy is available on the
Department of Health website (www.doh.gov.uk/nhsplan). Some information will
be withheld, including personal, confidential information about individuals
which is protected by the Data Protection Act 1998.
This is the range of
services we provide:
See also our practice
leaflet which is available free of charge from: Included in our
practice leaflet is information on the following:
Language and
translation information: English
The Underwood Surgery
receives money from Gloucestershire PCT according to its contract in exchange
for services provided for patients. The total income
received from the NHS before expenses and the sum spent on drugs prescribed
by the Underwood Surgery is available on application. There may be
circumstances where material cannot be released because it is confidential or
commercial information or the appropriate officer designated for these
purposes under the Act has taken the view that it may be prejudicial to the
conduct of the Practice’s affairs.
Information leaflets
relating to the clinical services and health services that we provide for patients
and the public, and our range of regular publications are freely available at
the surgeries, in the reception areas. Alternatively, please contact: Reception
If you wish to make a
complaint about any aspect of our service, you should first contact:
The complaints policy
for our practice can be obtained at a cost of £ 0 in hardcopy from: The Practice Manager
We have policies
available on the following:
If you would like a copy, please contact: The Practice Manager
Cost of Information a) Via the General Practice
website – free of charge, although any charges for Internet Service provider
and personal printing costs would have to be met by the individual. For those without
Internet access, a single print-out as on the website would be available by
post from The Practice Manager, Underwood Surgery, 139 St Georges Road,
Cheltenham, Glos, GL50 3EQ or by personal
application at the Underwood Surgery General Practice. However, requests for
multiple printouts, or for archived copies of documents which are no longer
accessible or available on the web, may attract a charge for the retrieval,
photocopy, postage etc. We will let you know the cost and charges that will
have to be paid in advance. We will not provide printouts of other
organisations’ websites. b) Leaflets and
brochures – free of charge for leaflets or booklets on, for example, services
we offer to the public. A list is available in Class 4. c) “Glossy” or other
bound paper copies, or CD-ROM, video or other media may be available for a
charge. For more details please apply
to The Practice Manager. d) E-mail will be free
of charge unless it says otherwise. The charges will be
reviewed regularly. |
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Websites:
Publications:
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